East Region OPP surveying community satisfaction levels

Zandbergen photo, Nation Valley News

EASTERN ONTARIO — The Ontario Provincial Police are conducting a telephone survey.

Beginning this month in the OPP’s East Region, the Community Satisfaction Survey seeks public opinion on the services detachments deliver to communities throughout the region. A consulting firm is making the calls on behalf of the police force.

Randomly selected Ontario residents ages 16 and above will be asked about such issues as community security, perceptions of crime and youth issues in the community, OPP presence in the community, service delivery and even how the OPP investigates crime and enforces the law.  The survey takes about five to seven minutes and is strictly voluntary.

Information collected by research consultant R.A. Malatest & Associates Ltd. — retained by the Ministry of Community Safety and Correctional Services — will be treated confidentially, the OPP assures in a press release. Names, telephone numbers, and addresses of those surveyed will not be included in the survey results provided to the OPP.

Once the survey is complete, the results will be used in the OPP Business Action Plan and Annual Report. The information will also be useful in helping OPP’s East Region set out goals and objectives to improve on the services it delivers to communities across the region. These surveys are conducted throughout the province on a rotating three-year schedule.

The East Region detachment surveys are expected to conclude by November 30.

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