Dundas County Hospice offers information on their most frequently asked questions

DUNDAS COUNTY — Established in 1992, Dundas County Hospice provides services at no charge to those in Dundas County with life- threatening illness. An accredited member of Hospice Palliative Care Ontario, they strive to give our clients and their families the practical and supportive help they need.

Who is eligible for our services? Anyone living in Dundas County with life-threatening illness and is accepting of our services. Clients do not need to have a “Palliative” diagnosis.

Where are our services offered? They do not have Hospice beds. We offer our services in client’s homes, including long-term care, hospital, etc. Their weekly Day Program is currently being offered at their location (4353 County Road 31) in Williamsburg. Clients who are mobile enough to come (including wheel-chair bound) are transported to and from.

What services do we offer? They offer a variety of services that clients and their families/caregivers can use as needed.

  • Visiting Volunteers: Trained (online Palliative Care Course), screened (police checked and referenced) and supervised volunteers who can visit the home for companionship at the client’s convenience, also offering respite for the caregiver.
  • Palliative Day Program: A weekly program designed for clients to get together for a meal, social interaction and activities. Clients choose their level of participation depending on how they feel. An RN is present. Transportation can be arranged. Allows for caregiver respite. Spaces are currently available.
  • Equipment Loan Program: Short and long-term loan of equipment such as electric lift chairs, walkers, wheelchairs, bath chairs, raised toilet seats, RoHo cushions. Full list attached.
  • Caregiver Support Program: One-on-one support for caregivers offered by staff or volunteers. Workshops and/or support group offered as determined by demand.
  • Bereavement Support Program: One-on-one support for grieving family and friends offered by staff or volunteers. Workshops and/or support group offered as determined by demand.
  • Complementary Therapies: In-Home complementary therapies such as foot care, massage for pain control, meditation, hair care, etc is offered for clients who are home-bound.
  • Hospice Palliative Care Course: Offered online by Hospice Palliative Care Ontario and supported locally by our Director of Client and Volunteer Services.
  • Other: Support, link to other Community Support Services, advocacy, library of resources.

How do I refer someone/myself to services? You can refer a friend, family member or yourself directly to our services or you may pass along our contact information to them or their family for them to contact us. Physicians, CCAC Care Coordinators, Discharge Planners, clergy, social workers, home-care workers, friends, anyone, can refer someone to their services.

When should I be referring someone/myself for services? When someone is diagnosed with life-threatening illness and would be accepting of our services. Our focus is on making every day count for our clients. They believe that Hospice Palliative Care can improve the quality of life for clients and their families. Palliative Care is about living and celebrating life not death.

Who pays for the services provided? Services to clients and families are provided at no charge. DCH is a non-profit organization. About 60 percent of our budget is funded by the Ministry of Health through the Champlain LHIN. 40 percent is raised through In Memoriam and general donations, support from local service groups, grants and fundraising.

Dundas County Hospice – Equipment Loan Program

Who is eligible for our Equipment Loan Program?

Anyone living in Dundas County with a life-threatening illness.

Also, if available, equipment may be borrowed on a short-term basis by community members who are recovering from surgery, an accident or illness for a period of 3 months. Health Card and basic identifying information is required.

Some of the items we have available for loan:

  • Lift Chairs: electric, lazy-boy style; in various sizes
  • Wheelchairs: Both regular and transport, oversized and tilting
  • Walkers: 2-wheeled, 4-wheeled, no-wheeled, folding, non-folding
  • Bath/Showers Chairs: Bath seats, with or without backs, and transfer benches
  • Commodes: Wheeled commodes, oversized commodes, bucket or over-the-toilet
  • Raised Toilet Seats: With or without handles
  • Bed helpers and bed rails
  • Bed Trapeze
  • Floor to Ceiling grab pole
  • IV Pole
  • Overbed Tables, Laptables
  • RoHo Cushions: High and low profile
  • Obus form: Back and seat
  • Urinals and Slipper bedpans
  • Tub rails
  • Reachers
  • Room Monitors: audio only
  • Swivel Disc, Transfer board
  • Crutches, Canes
  • Shampoo Trays

They also have a variety of soft supplies, such as sheepskin (bed pads and booties), disposable and reusable bed pads, disposable briefs, afghans, twin bed sheets, hospital gowns, etc.

They have access to dietary beverage supplements (Ensure, Boost, Boost Juice) available on request.

They have new equipment and supply items arriving continually, please inquire if something is needed and is not on the list.

Please contact them for more details about our Equipment Loan Program or any of our other Hospice programs.

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