WINCHESTER — The patient voice is the most important voice, and Winchester District Memorial Hospital’s Patient & Family Engagement Committee (PFEC) helps ensure that the institution hears from them and their families.
For the past seven years, Roger Pharand has served as PFEC’s co-lead. In that time, the committee has worked on many projects from patient brochure and policy reviews to input into WDMH’s quality and senior friendly plans. In the past few months, the team has also provided feedback on COVID-19 planning such as visiting hours. In addition to leading the PFEC, Roger also provided patient insights as part of WDMH’s research and ethics teams.
“We want to recognize and thank Roger for his years of service and sage advice,” notes Nathalie Boudreau, Vice President, Clinical Services and PFEC co-lead. “We are so grateful for his support and advocacy to ensure the voice of patients in our community is heard at WDMH. Thank you, Roger!”
“Thank you to all of our PFEC members,” sums up Nathalie Boudreau. “We welcome your insights.”